Twilio Conversation Intelligence now produces actionable intelligence on conversations in real-time. Conversation Memory observability gives you full visibility into the lifecycle of memory and profile pipelines. Together, they form a power duo to draw insights and observe cross-channel conversations at scale.
In the final episode of this 3-part Level Up series, we will set up an intelligence configuration, define rules and triggers, and push results to your application via webhooks. We will then enable Conversation Memory observability to monitor, debug, and trace memory operations end-to-end. Whether you have already built AI agents on Twilio, or are just getting started, this session will show you how to add intelligence and operational visibility to your customer interactions.