RCS Business Messaging: Revolutionising Consumer Engagement

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presenter-photo
Chris Pozzi
Business Messaging Partnerships Manager
presenter-photo
Giusj Longo
Principal Solutions Engineer
Keynote

The State of Customer Engagement 2023: What It Takes to Win in a Digital-First Future

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Key takeaways
  • about-section How customer engagement helps brands adapt to shifting market conditions and consumer preferences
  • about-section2 How to unlock elite customer experiences with real-time data
  • about-section3 What it takes to protect customer privacy and still deliver high-quality personalization
Speakers
Breakout session

How Camping World is leveraging data to unlock ROI

In a competitive landscape, making the customer experience easy and memorable is a top priority for many companies, and one way to differentiate, but that can be a challenge. It requires a thorough understanding of customers’ behaviors and preferences - not just guessing what they want, but actually knowing. Camping World is the premier one-stop-shop for all RV and camping needs, serving millions of customers across 42 states. They have leveraged Segment to become more intelligent about their customers, and applied that knowledge to enhance personalization and ROI at every digital touchpoint.
  • photo How customer engagement helps brands adapt to shifting market conditions and consumer preferences
  • photo How to unlock elite customer experiences with real-time data
  • photo What it takes to protect customer privacy and still deliver high-quality personalization
The State of Customer Engagement 2023: What It Takes to Win in a Digital-First Future
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We can't wait to see what you build.

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Webinar: RCS Business Messaging: Revolutionising Consumer Engagement by Twilio Talks