About
Ready to take your customer engagement to the next level? Join us for a deep dive into Rich Communication Services (RCS), the next evolution in business messaging.

In this interactive session, our experts will present the latest RCS updates, showcase a live demo, and share real-world results. You’ll also get an inside look at how Fresha is transforming their customer experience with RCS, through an exclusive video interview where we interviewed Jeremy Miller, Head of Product at Fresha.

Don't miss this opportunity to stay ahead in the evolving world of customer engagement.
When
Tuesday, February 24, 2026 · 12:00 p.m. London (UTC +0:00)
Agenda
  • Discover the newest features and capabilities of RCS for business messaging
  • See a live demo of RCS in action
  • Learn from Fresha’s RCS journey and the impact on their customer engagement
  • Get actionable tips to start or scale your own RCS strategy
Presenters
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Chris Pozzi
Business Messaging Partnerships Manager
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Carina Kern
Principal Product Marketing Manager
Carina leads EMEA Product Marketing at Twilio and has 10+ years of experience in B2B Product Marketing. She began her career at SAP, building expertise in data management and data warehousing. Carina's strong background in global and regional product marketing enables her to blend a broad perspective with local nuances. At Twilio, she uses her insights and strategic skills to enhance product marketing efforts and drive success across the EMEA region.
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