Unlock RCS Success: Step-by-Step Onboarding with Twilio

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presenter-photo
Carina Kern
Principal Product Marketing Manager
presenter-photo
Eliana Corradine
Principal Solutions Engineer
Keynote

The State of Customer Engagement 2023: What It Takes to Win in a Digital-First Future

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Key takeaways
  • about-section How customer engagement helps brands adapt to shifting market conditions and consumer preferences
  • about-section2 How to unlock elite customer experiences with real-time data
  • about-section3 What it takes to protect customer privacy and still deliver high-quality personalization
Speakers
  • presenter-photo
    Carina Kern
    Principal Product Marketing Manager
    • Carina Kern

    Carina Kern

    Principal Product Marketing Manager
    Carina leads EMEA Product Marketing for Twilio's Communications portfolio, with over 10+ years of experience in B2B SaaS and CPaaS. She started her career at SAP, where she gained expertise in data management and data warehousing, before moving to Twilio to focus on cloud communications. Carina's strong background in global and regional product marketing enables her to blend a broad perspective with local nuances. At Twilio, she uses her insights and strategic skills to enhance product marketing efforts and drive success across the EMEA region.
  • presenter-photo
    Eliana Corradine
    Principal Solutions Engineer
    • Eliana Corradine

    Eliana Corradine

    Principal Solutions Engineer
    Eliana is a Principal Solutions Engineer at Twilio with nearly 6 years of experience helping customers bring their communications strategies to life. She began her journey at Twilio supporting the LATAM market, where she developed deep expertise in messaging solutions across various industries and customer segments. Today, she brings that knowledge to the EMEA region, working closely with businesses to design and implement scalable, impactful messaging experiences.
Breakout session

How Camping World is leveraging data to unlock ROI

In a competitive landscape, making the customer experience easy and memorable is a top priority for many companies, and one way to differentiate, but that can be a challenge. It requires a thorough understanding of customers’ behaviors and preferences - not just guessing what they want, but actually knowing. Camping World is the premier one-stop-shop for all RV and camping needs, serving millions of customers across 42 states. They have leveraged Segment to become more intelligent about their customers, and applied that knowledge to enhance personalization and ROI at every digital touchpoint.
  • photo How customer engagement helps brands adapt to shifting market conditions and consumer preferences
  • photo How to unlock elite customer experiences with real-time data
  • photo What it takes to protect customer privacy and still deliver high-quality personalization
The State of Customer Engagement 2023: What It Takes to Win in a Digital-First Future
Watch Now

We can't wait to see what you build.

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