Smarter Engagements on WhatsApp: Introducing WhatsApp Business Calling

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presenter-photo
Sebastian Del Aguila Fiocco
Product Marketing Manager, Twilio
presenter-photo
Bill Harrison
Product Manager - Voice Connectivity, Twilio
Keynote

The State of Customer Engagement 2023: What It Takes to Win in a Digital-First Future

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Key takeaways
  • about-section How customer engagement helps brands adapt to shifting market conditions and consumer preferences
  • about-section2 How to unlock elite customer experiences with real-time data
  • about-section3 What it takes to protect customer privacy and still deliver high-quality personalization
Speakers
  • presenter-photo
    Sebastian Del Aguila Fiocco
    Product Marketing Manager, Twilio
    • Sebastian Del Aguila Fiocco

    Sebastian Del Aguila Fiocco

    Product Marketing Manager, Twilio
    Sebastian Del Aguila is a Product Marketing Specialist at Twilio. Prior to joining Twilio, Sebastian worked as a product marketer at Boku Identity and Rimac Seguros where he played a key role in promoting and driving the success of the company’s products and services. In his free time, Sebastian is an avid football player and foodie.
  • presenter-photo
    Bill Harrison
    Product Manager - Voice Connectivity, Twilio
    • Bill Harrison

    Bill Harrison

    Product Manager - Voice Connectivity, Twilio
    Bill is a Product Manager on Twilio's Voice team. Bill has been in the Telecommunications industry for over 30 years, helping customers build and support their VoIP solutions. In his free time, Bill is a husband, father, hockey fanatic, and craft beer aficionado.
Breakout session

How Camping World is leveraging data to unlock ROI

In a competitive landscape, making the customer experience easy and memorable is a top priority for many companies, and one way to differentiate, but that can be a challenge. It requires a thorough understanding of customers’ behaviors and preferences - not just guessing what they want, but actually knowing. Camping World is the premier one-stop-shop for all RV and camping needs, serving millions of customers across 42 states. They have leveraged Segment to become more intelligent about their customers, and applied that knowledge to enhance personalization and ROI at every digital touchpoint.
  • photo How customer engagement helps brands adapt to shifting market conditions and consumer preferences
  • photo How to unlock elite customer experiences with real-time data
  • photo What it takes to protect customer privacy and still deliver high-quality personalization
The State of Customer Engagement 2023: What It Takes to Win in a Digital-First Future
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We can't wait to see what you build.

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Webinar: Smarter Engagements on WhatsApp: Introducing WhatsApp Business Calling by Twilio Talks