Beyond the 10-Digit Number: Building Branded, High-Trust Communications
Your customers are ignoring your calls and texts—not because they aren't interested, but because they don't know it's you. How do you transform an anonymous, 10-digit number into a verified, high-trust brand experience that customers actually want to engage with?
In this Level Up webinar, we'll build and unpack the architecture behind Branded Communications on Twilio. We'll cover how to establish your verified business identity, navigate the shift to rich messaging channels like Apple Messages for Business and RCS, and ensure your outbound voice calls display your company name and logo instead of a generic "Spam Risk" warning.
What you'll learn:
- Set up and manage your verified business identity to power trusted interactions
- Deliver rich, interactive messaging experiences via Apple Messages for Business and RCS
- Implement Branded Calling to display your name and call reason, increasing answer rates
- Design smart routing and fallback logic so your application gracefully degrades to standard SMS when rich channels aren't supported
Speakers
Reserve Your Spot
FAQ
When and where will the Level Up recording be posted?
All registered attendees will receive a follow-up email with a direct link to watch on-demand.
How do I submit questions for the live Q&A?
Use the Q&A tab in the right-hand panel during the webinar!