Decoding Business Transformation: Building an Enterprise for the Silicon-Based Workforce

Apr 16, 2026 at 01:30:00 PM
presenter-photo
Nicholas Kontopoulos
Vice President of Marketing for Twilio, Asia Pacific & Japan
presenter-photo
Dr. Ayesha Khanna
CEO of Addo, AI Expert

Building an Enterprise for the Silicon-Based Workforce

By 2026, over 60% of businesses globally are expected to integrate AI agents as part of their core operations (Gartner), and those leading this transformation anticipate a 30% boost in process efficiency and customer engagement. As AI agents rapidly shift from isolated pilots to essential business drivers, organisations face new challenges across people, process, and technology.

Integrating a “silicon-based workforce” means reimagining team structures, redefining accountability, and adopting new roles such as agent supervisors, AI product owners, and model risk leads - which, according to McKinsey, will increase in demand by 40% over the next two years. This session explores the mindset, frameworks, and governance needed as AI agents move from assisting humans to acting autonomously within enterprises.

Key takeaways
  • about-section Discover how to redefine team structures and leadership as humans and AI agents become collaborative peers.
  • about-section2 Learn practical strategies for moving from isolated AI pilots to scalable, enterprise-wide capabilities.
  • about-section3 Identify and integrate new mission-critical roles essential for effective agentic operations.
  • about-section4 Explore best practices for establishing robust governance while nurturing innovation within AI-powered teams.
  • about-section5 Gain actionable insights for fostering a culture that balances autonomy, accountability, and ethical responsibility as your organization embraces AI agents.
Speakers
  • presenter-photo
    Nicholas Kontopoulos
    Vice President of Marketing for Twilio, Asia Pacific & Japan
  • Nicholas Kontopoulos

    Vice President of Marketing for Twilio, Asia Pacific & Japan
    As the Asia Pacific & Japan Vice President of Marketing for Twilio, Nicholas Kontopoulos harnesses over 30+ years of professional experience, built across multiple industries and geographies. He’s passionate about challenging the 'status-quo' and 'management dogma' that stifles the creative thinking processes that are paramount to delivering amazing customer experiences, Nicholas ensures that ‘Customer Experience’ is a core business ideology at the heart of the brand.

    Previous to this, Nicholas was the APAC Head of Growth Marketing at Adobe DX and the Global VP for Fast Growth Markets Marketing at SAP, and has also held a number of highly strategic global and regional, Sales and Business Development and Marketing roles during his career across the globe.

    During the course of his career, Nicholas has passionately pursued business strategies that both harness, and intelligently exploit the power of available technologies, both within the businesses he has worked for and those clients he has served. An international speaker, Nicholas has been regularly published on Forbes.com, News Asia, Bloomberg, CampaignAsia.com, Marketing-Interactive.com, THEDRUM.com and Customerthink.com.
  • presenter-photo
    Dr. Ayesha Khanna
    CEO of Addo, AI Expert
  • Dr. Ayesha Khanna

    Dr. Ayesha Khanna

    CEO of Addo, AI Expert
    Dr. Ayesha Khanna is a globally recognized AI expert, entrepreneur, and CEO of Addo, helping businesses leverage AI for growth. With 20+ years in digital transformation, she advises Fortune 500 CEOs and serves on global boards.

    A thought leader in AI, Dr. Khanna has been recognized as a groundbreaking entrepreneur by Forbes, named Edelman’s Top 50 AI Creators (2025), featured in Salesforce’s 16 AI Influencers to Know (2024) and - most recently - honored with the Her World Hello Possibilities Award in recognition of her impact in empowering women and society through innovative use of technology.

    Committed to diversity in tech, she founded the charity 21C Girls, to help teach thousands of students the basics of AI and coding in Singapore

    She is the Founder of Amplify, a VC-funded, Singapore-based media and education company that helps leaders apply AI in practical, everyday ways - preparing them for the future of work. Through Amplify, she also offers scholarships to girls and mid-career women to help them build meaningful AI skills and careers.
Decoding Business Transformation: Building an Enterprise for the Silicon-Based Workforce

We can't wait to see what you build.

photo
Add to calendar
Webinar: Decoding Business Transformation: Building an Enterprise for the Silicon-Based Workforce by Twilio