Level Up: Build Contextual Conversations Powered by AI

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About This Level Up Series

How do you build AI agents that truly remember customer context across voice, SMS, RCS, and WhatsApp? This 3-part Level Up webinar series features live coding demos to guide developers through the newest Twilio Conversation AI features announced at SIGNAL 2026. From conversation data pipelines, to live deployment and real-time tracing, you will see how to build context-aware customer experiences with Twilio.

Meet The Presenters

  • 1770148704-b02f3586c946282f
    Anni Chen
    Developer Evangelist | Twilio
  • 1742936977-a2ac2ceb3cc4e5fe
    Kaustav Das Modak
    Developer Evangelist, Ecosystem | Twilio
Episodes in the series
  • 1784056180-f9781cdeecdcb294
    Contextual Omnichannel Conversations
    Tuesday, August 11, 2026 · 10:00 AM BST
    Set up Conversation Memory to identify customers and recall real-time chat context using the Conversation Orchestrator.
  • 1784056170-9d10f56772818ae5
    Build Multichannel AI Agents with Twilio Agent Connect
    Wednesday, August 12, 2026 · 10:00 AM BST
    Build and deploy custom AI agents from scratch using the Twilio Agent Connect SDK, complete with memory and human hand-off.
  • 1784056205-138d8ebac9473fbd
    Real-time Intelligence and Observability for Conversations
    Thursday, August 13, 2026 · 10:00 AM BST
    Configure rules and webhooks to trigger actions, then use observability tools to trace and debug your memory operations end-to-end.

We can't wait to see what you build!

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