Kat McCormick Sweeney is a leader on Twilio’s Emerging Technology & Innovation team, focused on exploring the future of customer engagement with bleeding edge technology. She has previously held roles as an analyst at Tesla, and other roles at Twilio including the Chief of Staff to the CEO, Business Operations & Strategy, and Enterprise and Mid-market Sales. Analytically minded and all about people, Kat is passionate about solving customer problems by working across different functions of the business. She believes experiences with brands should be delightful, and the only way to unlock that is with technology in collaboration with people who deeply care about the customer experience.