Webinar: Level Up: Build Contextual Conversations Powered by AI by Twilio

About This Level Up Series

How do you build AI agents that truly remember customer context across voice, SMS, RCS, and WhatsApp? This 3-part Level Up webinar series features live coding demos to guide developers through the newest Twilio Conversation AI features announced at SIGNAL 2026. From conversation data pipelines, to live deployment and real-time tracing, you will see how to build context-aware customer experiences with Twilio.

Meet The Presenters

Anni Chen

Developer Evangelist | Twilio
Kaustav Das Modak

Developer Evangelist, Ecosystem | Twilio

Episodes in the series

Ep 1: Contextual Omnichannel Conversations

Tuesday, August 18, 2026 · 10:00 AM PDT

Set up Conversation Memory to identify customers and recall real-time chat context using the Conversation Orchestrator.
Ep 2: Build Multichannel AI Agents with Twilio Agent Connect

Wednesday, August 19, 2026 · 10:00 AM PDT

Build and deploy custom AI agents from scratch using the Twilio Agent Connect SDK, complete with memory and human hand-off.
Ep 3: Real-time Intelligence and Observability for Conversations

Thursday, August 20, 2026 · 10:00 AM PDT

Configure rules and webhooks to trigger actions, then use observability tools to trace and debug your memory operations end-to-end.

Level Up: Build Contextual Conversations Powered by AI

About This Level Up Series

Meet The Presenters

We can't wait to see what you build!